FAQ

BOMBÉ pieces are made with a stainless steel base and finished with vacuum-applied 18K gold PVD plating.

Stainless steel gives our sculptural pieces the strength and structure their proportions need.

Specific material, weight and measurement information is listed on each product page.

No.

BOMBÉ is fashion jewelry, not solid-gold fine jewelry.

Our gold pieces use a stainless steel base with an 18K gold PVD-plated finish. We believe in telling you clearly what you’re wearing.

No plated finish stays exactly the same forever.

How a finish changes over time depends on frequency of wear, skin chemistry, storage, friction and exposure to moisture or chemicals.

A little care goes a long way toward keeping your BOMBÉ in rotation.

Normal water exposure is okay for BOMBÉ’s waterproof PVD finish.

For longer wear, avoid unnecessary or prolonged exposure to seawater, chlorine, harsh cleaning products and other chemicals, as these can affect the finish over time.

After exposure to moisture, gently dry your jewelry before storing it.

Skin sensitivities are personal, so we don’t make blanket hypoallergenic guarantees.

BOMBÉ pieces are nickel-free, lead-free and cadmium-free and meet verified EU REACH requirements.

If you have a known metal sensitivity, review the product details before purchasing and choose what feels right for you.

Some are meant to have presence.

Because BOMBÉ works with bold, sculptural proportions, weight varies by design. Measurements and approximate weights are listed on each product page where relevant.

Need help choosing? Talk to BOMBÉ.

Use the sizing information provided on the product page before ordering.

For the most accurate fit, measure a ring you already own or have your finger professionally sized.

Wider or more substantial rings can sometimes feel more snug than very thin bands.

Eligible pieces may be returned within our 30-day return window, subject to availability and our return conditions.

Exchanges are handled as a return and replacement. Because BOMBÉ drops may be limited, we can’t guarantee that your preferred replacement size will still be available.

See our Shipping & Returns page for the full details.

Contact us as soon as possible.

If your order hasn’t entered fulfilment or been handed to the courier yet, we’ll do our best to help.

Once it’s already on the way, changes may no longer be possible.

Contact BOMBÉ as soon as you notice the error.

If your order hasn’t been dispatched, we’ll do our best to update it. Once the parcel has been handed to the courier, we can’t guarantee that the delivery address can still be changed.

Please double-check your shipping details before placing your order.

Yes. Shipping within the Philippines is free, nationwide.

For international orders, standard shipping is ₱499 and shipping is free on orders from ₱3,000.

For the Philippines, estimated delivery is approximately 3–5 business days.

International delivery timing varies by destination and may also be affected by courier and customs processing.

Delivery estimates are not guaranteed dates.

Yes, to selected destinations.

BOMBÉ currently ships to:

Australia, Austria, Belgium, Canada, China, Croatia, Czechia, Denmark, Finland, France, Germany, Hong Kong, Indonesia, Ireland, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, United Kingdom, United States, and Vietnam.

If your destination isn’t available at checkout, we don’t ship there yet.

Possibly.

For international orders, import duties, taxes, customs charges, brokerage fees and similar destination-country charges are the customer’s responsibility unless checkout specifically states that they are prepaid.

These charges are determined independently by local authorities or couriers rather than BOMBÉ.

Where tracking is available, we’ll send your tracking details once your order is on the way.

Courier tracking systems can take a little time to update after your shipping confirmation arrives.

If something looks unusual, contact BOMBÉ with your order number.

Eligible pieces may be returned within 30 days of delivery.

They must be unworn, unused, in their original condition, in their original BOMBÉ packaging and accompanied by proof of purchase.

For full details, see our Shipping & Returns page.

For hygiene reasons, earrings are final sale for change-of-mind returns or exchanges.

This does not affect your rights if they arrive damaged, incorrect or with a verified fault, or where applicable consumer law provides otherwise.

For change-of-mind returns, return shipping is the customer’s responsibility.

For change-of-mind exchanges, the original piece is returned and the replacement is shipped separately. The customer is responsible for the applicable return and replacement shipping costs.

If BOMBÉ sent the wrong piece, or your order arrived damaged or with a verified fault for which BOMBÉ is responsible, we’ll cover reasonable shipping costs associated with resolving it.

Once your return has been received and approved, your refund will be issued to your original payment method within 5 business days.

Your bank or payment provider may take additional time to reflect the refund after we issue it.

Yes.

Eligible BOMBÉ pieces are covered by our 12-Month BOMBÉ Warranty from the date of delivery.

The warranty covers verified make or assembly faults arising during normal use.

See our Warranty page for the full details.

The warranty does not generally cover:

• normal wear over time
• scratches or gradual finish wear
• accidental damage
• loss or theft
• misuse or improper storage
• repeated or excessive bending
• unauthorised alterations or repairs
• damage caused by improper care or harsh chemical exposure

Our warranty is provided in addition to mandatory consumer rights that apply to you.

WEAR MORE. CARE A LITTLE. REPEAT.

• Normal water exposure is okay, but avoid prolonged or unnecessary exposure where possible.
• Avoid seawater, chlorine and harsh cleaning products.
• Apply perfume, lotion and skincare before putting your jewelry on.
• Dry your jewelry gently after exposure to moisture.
• Store pieces separately where possible to reduce scratching and friction.
• Avoid unnecessary impact and repeated bending of sculptural forms.

For regular cleaning, gently wipe your jewelry with a soft, dry cloth.

Avoid abrasive polishing cloths, bleach, harsh jewelry cleaners and aggressive chemical solutions.

Your BOMBÉ order is packed to protect the jewelry and make the experience feel considered from the moment it arrives.

Our packaging is made with reuse in mind, so you can keep using it for storage after the unboxing.

Yes — that’s the idea.

Keep it around for your BOMBÉ, travel, storage or whatever else deserves the space.

Maybe.

BOMBÉ is built around edited drops, and not every piece is guaranteed to return.

If something you want is sold out, becoming a BOMBÉ Girl is the best way to hear about new drops and what comes next.

We’d rather release fewer pieces with a clear point of view than fill the store with endless product just for the sake of having more.

Some styles may return. Some may not.

If you want it, that’s usually your sign to put it on.